How long will it take for me to get my order?
The shipping time has been shortened to 7-15 business days for Standard Shipping.
We don’t like waiting for good stuff any more than you do, so we do everything we can to get your order out as fast as possible.
How to Return?
Coolefy guarantees to return if you are not satisfied with your purchase. And you can apply for return online within 15 ~30 days after receiving the order. Please make sure the returned item is saleable.
The hands, dial, and watch movement are the only components covered under the warranty. If the watch proves to be defective in material or workmanship under normal use, it will be repaired or replaced free of charge at the discretion of Coolefy Services.
The manufacturer's warranty does not cover:
Battery, case, crystal, strap, or bracelet
Damage resulting from improper handling, lack of care, accidents, or normal wear and tear
Water damage unless marked water-resistant (for details regarding water resistance please click here)
Repairs if the watch was not originally purchased from an authorized Coolefy retailer
This warranty is void if the watch has been damaged by accident, negligence, unauthorized service, or other factors not due to defects in material or workmanship.